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Watch me turn an inspection report into a repair credit.

The inspection is where deals are won quietly. I was raised by builders — so when the report lands, I read it the way my family reads a house: what's real, what's routine, and what it actually costs. Then I turn that into a calm, documented ask. Watch the entire process, message by message.

The contractor callThe ask, word for wordEvery pushback handled
Kareem Jamal, Realtor with Rodeo Realty Fine Estates
Kareem is negotiating

“We're not asking the seller to fix an old house. We're pricing three documented findings.”

Kareem Jamal

You're in the room for the whole negotiation.

Blue messages are me. Gray messages are the other side. Gold notes explain the strategy. The dollar figures are placeholders — your deal fills them in.

Scroll the full negotiation
01
Before anyone negotiates

I read the report like a builder

My objective: separate what matters from what doesn't. A 40-page report scares buyers into bad decisions in both directions — panicking over cosmetics, or waving off the finding that costs five figures. Triage comes before strategy.
Carries weight

Safety, systems, water, structure

Electrical hazards, roof and HVAC near end of life, active leaks or drainage, foundation movement, sewer line condition. Documented, priceable, and legitimate to raise.

The builder's kid advantageI grew up around tradespeople. When the report says "recommend further evaluation," I usually already know what the evaluation will find — and roughly what it costs to fix.
Powerful ally · Triage
Knowing what NOT to ask for is half the negotiation.

A short, documented, serious list gets taken seriously. A twenty-item wish list gets a flat no — and poisons the conversation the real findings needed.

Kareem Jamal

In escrow right now with a scary report?

Fill in what you know. I'll place it into a ready-to-send text and give you a same-day read.

Text Kareem my situation

Your details stay on this page until you choose to open the text.

02
Call 1 · I call a contractor

I turn findings into a number

What you are watching: an opinion is not leverage — a bid is. Before I ask the seller for anything, the significant findings get real prices from someone who does the work. This is the same move as calling the competitor ISP first: evidence before negotiation.
Kareem Jamal
Kareem ↔ Licensed roofing contractorPricing the findings
Why I call, not GoogleOnline repair estimates are wide enough to be useless in a negotiation. A local contractor's number, tied to this specific report, is evidence the listing side can't wave away.
Hi, I'm a Realtor representing a buyer in escrow. The inspection flagged [finding] — I can send you the report pages and photos. Can you give me a realistic repair range for this?
Kareem
GC
Sure. From these photos, you're looking at $[low] to $[high] depending on what we find once it's opened up.
If you had to put one defensible number on it for a repair credit conversation — the number you'd actually bid — what would it be?
Kareem
GC
I'd bid $[amount] for the full repair, and I can put that in writing.
In writing would be perfect. And separately — is any part of this urgent from a safety standpoint, or is it a plan-within-a-year item?
Kareem
Why I ask about urgencyUrgency changes the negotiation. A safety item justifies a firm ask. A wear item justifies a fair one. Overstating urgency is how buyers lose credibility — I never do it.
Powerful ally · Evidence
I negotiate with documents, not adjectives.

"The roof is bad" gets an argument. "Here is the inspector's finding, the contractor's written bid, and our specific request" gets a response. Same discipline, whether it's an internet bill or your largest asset.

03
Call 2 · I call the listing agent

I make the ask

How I open: warm, specific, and on the seller's side of one thing — we all want this deal to close. The ask is a request for a credit, not an accusation about the house. Tone is strategy.
Kareem Jamal
Kareem ↔ Listing agentRepair negotiation in progress
Why I lead with the closeThe seller's fear is that we're about to blow up the deal. I remove that fear first — then the credit conversation happens inside "how do we close," not "whether we close."
Hi [name] — good news first: my buyers love the house and we're moving toward closing. The inspection came back, and there are three findings we need to deal with — not twenty, three. I've had the significant one bid by a licensed contractor. Can I walk you through it?
Kareem
LA
Go ahead — what did it find?
The report flagged [finding], with photos on pages [X–Y]. A licensed contractor bid the repair at $[amount], in writing. There are also two smaller system items, documented the same way. We're requesting a credit of $[total] in escrow — my buyers handle the work after closing, and the sellers never deal with contractors or delays.
Kareem
Why a credit, not repairsSeller-managed repairs before closing are rushed, cheapest-bid work my buyers have to live with. A credit closes on schedule, and my clients control the quality. I frame it as easier for the seller — because it genuinely is.
LA
Let me take this to my sellers and come back to you.
Of course. I'll email the report pages and the written bid right now so they're deciding from documents, not descriptions. We're inside our contingency window, so a response by [day] keeps everyone on schedule.
Kareem
The quiet deadlineThe contingency is my clients' leverage — while it's active, we can still walk with the deposit. I never threaten with it. I just keep it visibly on the calendar.
Powerful ally · The ask
A specific, documented, deadline-backed request is hard to refuse and easy to grant.

Notice what's missing: no anger, no bluffing, no "take it or leave it." The strongest negotiating position is being genuinely reasonable — with evidence, options, and a calendar.

04
The listing side pushes back

I keep the deal moving

What you are watching: every seller response below is one I've actually heard. I don't argue with any of them. I acknowledge, narrow, and hand back a path to yes — the same pattern as the ISP call, with much more money on the table.
LA
The house is 60 years old — it's sold as-is.
Understood, and we priced the age in. This finding isn't age — it's an active issue the disclosure didn't capture. We're only asking on that, not the house's birthday.
Kareem
LA
The sellers feel the price already reflects the condition.
If this finding was known and priced in, was it disclosed? If it wasn't known, then it wasn't in the price — which is exactly why we're addressing it now, with a bid instead of a guess.
Kareem
LA
Another buyer was ready to waive inspections entirely.
That buyer isn't in escrow — mine are, with loan and appraisal already in motion. Restarting costs the sellers weeks and re-disclosure of these same findings to everyone who comes next.
Kareem
LA
They'll offer half the credit you asked for.
We're close. Split the remaining difference and I'll have contingencies removed this week — done, on schedule, no further asks. Can you take that to them today?
Kareem
Powerful ally · Composure
The first "no" is information, not the end.

Each pushback tells me what the sellers actually care about — speed, certainty, pride in the house. The counter that wins speaks to their concern, not just my number.

05
Nothing is real until it's written

I lock it into the contract

The step buyers skip: a verbal "yes" from a listing agent is worth exactly nothing at closing. The credit goes into a signed addendum, escrow confirms it on the settlement statement, and only then do contingencies come off.
Kareem Jamal
Kareem ↔ Listing agentFinal terms confirmed
LA
The sellers agreed to $[final] as a credit in escrow.
Great outcome for everyone. I'm sending the addendum now: $[final] credit to buyers at close of escrow, no repair obligations on the sellers. Once it's signed by all parties and escrow confirms, we'll remove contingencies on schedule.
Kareem
LA
Sending it to my sellers for signature now.
Perfect. And genuinely — thank you for how you handled this. Deals close well when both sides work from the documents.
Kareem
Why I thank the other sideI negotiate in these same neighborhoods for decades. The agent I'm firm-but-fair with today brings me the quiet off-market listing next year. Reputation is compound interest.
CREDIT

Credit in escrow

The usual best outcome: buyers get funds at closing, control their own repairs, and the deal closes on schedule.

PRICE

Price reduction

Sometimes lender rules cap credits — the same value moves into the price instead. I run both versions of the math before choosing.

WALK

We walk, protected

If the findings are severe and the sellers won't engage, my buyers exit inside their contingency with their deposit. The inspection did its job.

Powerful ally · Protection
My job is to make your decision clearer — not to make it for you.

Take the credit, take the price cut, or take your deposit and keep looking. You choose from complete, written information. That's the whole point of having an ally in the room.

Why I publish my playbook

The conversation is the service.

Anyone can list a house or unlock a door. What you're actually hiring, when you hire a Realtor, is what happens in conversations like this one — the preparation before the call, the discipline under pushback, and the insistence that everything lands in writing. So I publish the conversations. If showing you exactly how I work costs me a little mystique, it earns something better: your informed trust.

This is the second guide in the series. The first one negotiates an internet bill — a small, real problem I'll help you solve free, today, no strings. Same habits, smaller stakes. Between them, you'll know precisely how I'll behave with your money before you ever sign anything with my name on it.

Raised by buildersI read inspection reports the way my family reads houses — what's real, what's routine, what it costs.
Evidence firstContractor bids, comp data, documented findings. I negotiate with paper, not adjectives.
Calm is leverageNo bluffing, no threats. Specific requests, workable paths to yes, and a visible calendar.
Writing or it didn't happenEvery agreement lands in a signed addendum before a single contingency comes off.